Business Process Management
Eliminate manual processes and never-ending email chains with workflows built right into Q-Action. Process automation helps your team stay productive and reduces processing time for your customers.
Integrate
Integrate
Integrate
Integrate
Workflows tailored for you.
QAction Business Process Management is agile and highly scalable, seamlessly integrating with your IT infrastructure and existing systems. It’s built for collaborative environments with multiple users, letting them from a single interconnected repository.
But what does this mean for your organization?
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Automated Workflows Transform Your Office into a Powerhouse
Most workplaces have a number of repeatable day-to-day tasks that are necessary, but also time-consuming, mundane, and prone to human error. Think case management, contract management, account payable, records management, claims processing…the list goes on.
QAction Business Process Management (BPM) allows you to organize and automate those tasks using workflows. Workflows accelerate how work gets done by routing information to the right person at the right time through custom tailored rules and actions.
Your business processes are great candidates for automated workflows if:
They require consistency over time and across the organization
They need to be error free, every time
They are repeatable
What Can You Do With Business Process Management?
Even if you have a mature ECM implementation, enormous amounts of critical content may hide in information silos across the enterprise in applications, email inboxes, network drives and file-sharing tools. As a result, employees waste time looking in multiple systems in an attempt to see the whole picture, or fail to see the whole picture altogether. As a result, service suffers.
QAction’s process automation capabilities help streamline your critical processes, improving efficiency and empowering your users to focus on high-value interactions rather than monotonous work.
Automate at scale
Do more with less by deploying “hands off” processing, while expertly managing cases and exceptions.
Create consistent customer experiences
Deliver consistent, transparent experiences with standardized workflows.
Achieve flexible workflow styles
Seamlessly blend structured processes and unstructured case management into a seamless workflow.
Your business will love QAction BPM
Distribute workloads
During peak processing, manage workloads and eliminate process bottlenecks by distributing work across teams and routing work to process overflow groups, all on the fly without coding.
Improve customer service
Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.
Enhance decision making
Use built-in visibility and analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.
Rein in startup costs
Start with smaller projects that have lower startup costs. A subscription-based consumption model allows you to grow and scale smoothly from initial project to enterprise-wide program.
Customers tell us how they like BPM with QAction
"They go above and beyond with providing additional services like workflows. Todd and George would come on-site to show features and demo products with similar files that we would work on. They customized a mock setup when they visited us to illustrate how QFlow would function in our use case."
– Director of Sales, logistics and storage customer
"We knew some of the custom stuff we needed, but we wanted to learn what the system could do that we didn’t know. They came in and sat with us and looked at our workflow to see where we could make changes and make the process more flexible than the old system. Helped us to curate our best workflow."
– Director at Large Healthcare Organization
Too many clicks to get the job done?
Unlock the potential of automated workflows to boost productivity and efficiency across your organization.