Selecting the right technology platform for your business is critical—but it’s only the beginning. You need a partner who can help you create the lasting behavior change your organization needs to advance its mission, ensuring you stay in compliance all along the way.
Business Support Services
You deserve support throughout the entire lifecycle of your software. From concept to ongoing maintenance, our team is here to maximize each phase so you get the most out of your technology investment.
With comprehensive business support, we’re able to help enterprises seamlessly migrate from high-cost legacy software to more efficient and effective processes and save millions of dollars per year in software licenses, labor hours, and fines.
Design and Build
Business Process Analysis & Design
Our business process experts will help you gain efficiency and reduce manual steps by building your workflow directly into your solution.
Requirements Analysis & Taxonomy Design
We create every solution with your end-users in mind. We’ll build upon what’s working with your current taxonomy and improve it based on input from your team.
Retention Schedule Analysis & Implementation
Automating the disposition of your records is a great way to ensure compliance with standards without creating extra work for your team. We’ll build your retention schedule right into your solution.
Custom Development
Have complex requirements? Our experienced in-house developers can build a custom solution that meets your needs.
Integration Services
Get the most out of all your systems with integrations. We’ll make sure everything is connected and functioning properly so you can accomplish more.
Getting Up and Running
Implementation
Going live can be stressful, but we make it easy by supporting you every step of the way. We’ll be on-site during your solution launch to ensure your team feels confident using your new system.
Training
When preparing for launch, we use a “Train the Trainer” approach to make adoption run smoothly beyond go-live day. We also offer virtual training at any time.
Customer Success Management
Your dedicated customer success manager will work closely with you throughout the life of your project to ensure everything runs smoothly and according to plan.
Solve, Optimize, Repeat
Business Process Improvement
Many of our customers take the opportunity to improve their processes while building their solutions. We can consult you in determining where you can gain efficiency in your business process design.
Business Process Management
Your QFlow Systems solution evolves with your organization as you roll out new processes and adapt to changing requirements. We’ll work with you to update workflows throughout the lifetime of your solution, or provide the tools and training for your team to take on optimization initiatives internally.
Software Updates
You’ll never have to worry about downtime disrupting your operations or costly upgrades when you partner with us. Our SaaS approach has you covered with regular maintenance and updates.
Technical Support
Forget the headaches caused by impenetrable phone systems when you work with us. We’re real humans ready to answer your calls and emails any time you need support.
Remote Systems Management
For on-premise instances, we can monitor your networks and systems remotely, working proactively to make sure everything is functioning properly. It’s like having another IT team backing you up.
Implement Q-Action
≲ 6 months
ROI
1 year
$1-3 MM annual savings*
2 years
*Average enterprise savings after implementing Q-Action
Q-Action Content Services Platform (CSP)
Q-Action helps you streamline, automate, and secure the entire lifecycle of your content. Maximize the effectiveness of your other line-of-business software systems, save your team time, and effortlessly stay in compliance—all with one powerful platform.
Content Capture & Document Imaging
Centralized and standardized document capture and structured indexing with metadata make your content easy to find and use, no matter its origin. Fax, email, paper, electronic…we can handle it all.
Document Management
You can strike the perfect balance between accessibility and security with our document management solutions. We help you create a single source of truth for each piece of content within a safe, centralized repository.
Digital & Physical Records Management
Still required to keep physical copies of your records? We can take care of both your electronic and physical records with one integrated solution.
Process Automation
Eliminate manual processes and never-ending email chains with workflows built right into Q-Action. Process automation helps your team stay productive and reduces processing time for your customers.
Integrations
Q-Action was architected from the ground up to make it easy to connect with your existing line-of-business software or document repository.
Migrate, Modernize, and Save Big
on annual licensing, fees and fines, labor, resource, and maintenance costs after establishing Q-Action within your enterprise.
Save $1M/yr*
switching from a legacy ECM
Save $2M – $3M/yr*
when you automate bulk scanning
Save $873K/yr*
eliminating inefficient, costly storage
*average amount saved by QFlow customers
Government Services
Serving the public sector takes experience, and U.S. government agencies have chosen us time and time again to provide solutions that help them operate more efficiently. QFlow performs work relevant to the following NAICS codes and GSA schedules:
SIC Codes
Start working smarter today.
Connect with a QFlow Systems expert to see if we can help your organization achieve next-level productivity that lasts.